The apple store at Bellevue Square wasn't busy at all. I had registered an appointment with the service counter there (called the Genius Bar) online, but there wasn't any waiting and they actually helped me slightly before my registered time. The guy at the counter, who strangely reminded me of mikeprincipito
, said that my iPod was having hard drive failure. He had me sign a piece of paper, told me my warranty lasted until this October and if I wanted to extend it for another year, it would cost $60, and handed me a new (or maybe refurbished) iPod.
Apple handled the warranty quick and without much hassle. I was told that I could exchange the iPod through the mail, if I wanted to wait a couple days, but driving to the store is easier. It's unfortunate that my iPod crapped out after eight months of use and I have to reload this new one with all the music, but at least I have a shiny new iPod to enjoy once again.